COVID-19 SAFETY MEASURES
Keeping Our Guests and Team Members Safe During COVID-19
Here at Cafe Sevilla, the safety of our guests and team members is of utmost importance to us. We took several days before re-opening each of our locations to properly train our team members to go above and beyond in following recommended protocols so we can keep our guests and team members safe.
We will still provide you with the same experience you have to come to expect when dining at Sevilla, but you can anticipate some changes in the following areas:
FACE MASK POLICY
All team members are required to wear a face mask at all times. Guests are asked to wear a face covering anytime they are not seated. We also ask that guests wear a face covering when they approach the host stand and to practice social distancing if there is a line at the host stand.
Our dining rooms have been rearranged to allow for 6-foot distancing between tables and plexiglass among booth style seating.
REFINED STEPS OF SERVICE
Our servers have traditionally followed a comprehensive “27 Steps of Service.” We made the decision to refine this to “13 Steps of Service” in order to reduce interactions between our guests and staff while still making sure that we deliver exceptional service.
CLEANLINESS AND SANITIZATION
All high touch surfaces will be disinfected regularly and tables and chairs will be sanitized between every use.
SINGLE USE MENUS
We changed our menus to a one-use use self-select format to reduce interactions.
TOUCHLESS PAYMENT OPTION
We provide an "Up and Go" contact free mobile payment option.
EMPLOYEE WELLNESS AND EDUCATION
Team members undergo daily wellness and temperature checks when they arrive. Anyone displaying any signs of illness will be sent home. All team members will be fully trained on the County's COVID-19 Fact Sheet.
This is the new normal for now, and we absolutely welcome your feedback. If you find any- thing that can be improved or needs attention, please give us the opportunity to fix it first. We are in new, uncharted waters and we want you to feel comfortable dining with us!
You have trusted Cafe Sevilla for over 30 years to bring you an authentic piece of Spain in a fun, exciting and safe environment. We are committed to that goal now more than ever!
- The Sevilla Family -